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The thief comes only to steal and kill and destroy; I have come that they may have life, and have it to the full. John 10:10

WELCOME TO SMC 2024

SMC VOLUNTEER HANDBOOK

 

Thank you so much for volunteering at SMC this year. Please use this Volunteer Handbook as your first line of information. There are a lot of small details as well as big pieces of important information throughout the handbook. Please look over it before you arrive at SMC and continue to use it throughout the conference to reference information. In this handbook, you'll find:

  • The volunteer coordinators and their information

  • Your personalized volunteer schedule with personalized information

  • Maps

  • SMC schedule

  • On-site information

  • Emergency Management

  • FAQs

  • SMC Team Member information

  • Conference Coordinators information

  • SMC app information

MEET THE VOLUNTEER COORDINATORS

Please click the photo below to email that person or access their contact information here.

Volunteer Coordinators

YOUR PERSONALIZED VOLUNTEER SCHEDULE

Where to go and what to do when you get there!

CONVENTION CENTER & ARENA MAPS

SMC2024_MAP_conventioncenter 2.jpg
Maps
Schedule
SCHEDULE

2:30PM - 3:30PM
Volunteer Orientation

3:30PM - 4:00PM
All staff and volunteers prepare for arrival

4:00PM - 6:30PM
Student Registration at hotels​ 

5:00PM - 7:30PM
SMC Kickoff (DP Ballpark) 

TUESDAY, JAN 2

8:00PM - 9:15PM
Main Session 1 - Sean Vollendorf

9:30PM - 10:15PM
Campus Time

10:30PM - 12:00AM
Night Life

9:00AM - 10:00AM
Establishers

10:30AM - 12:00PM
Main Session 2 - Timothy Ateek

12:00PM - 2:00PM
Women go to lunch

12:15PM - 1:15PM
Men's Time

2:15PM - 3:15PM
Women's Time

1:30PM - 3:30PM
Men go to lunch

WEDNESDAY, JAN 3

3:45pm - 4:45PM
Breakout #1


5:00PM - 7:30PM
Dinner on your own

8:00PM - 9:30PM
Main Session 3 - Bryan Loritts

10:30PM - 12:00AM
Night Life - The Rave (Arena) + add'l options

10:00AM - 10:45AM
Establishers/Senior Breakout
 
11:15AM - 12:30PM
Main Session 4 - Bryan Smith

12:30PM - 2:00PM
Kaleo Interest Lunch 
(Project breakouts, lunch outside meeting rooms.)

2:20PM - 3:10PM
Breakout 2

3:30PM - 4:20PM
Break
out #3

THURSDAY, JAN 4

4:40PM-5:30PM
Campus Time #2

5:30PM- 8:00PM

Dinner on your own

8:15PM- 10:00PM
Main Session 5 - Brandon Rietz

10:15PM - 12:00AM
Night Life - Basketball, Volleyball, Dodgeball tournaments (FieldhouseUSA) + add'l options

9:00AM - 9:45AM
World Impact (Arena)
 
9:45AM - 10:45AM
Block Party (Avenue of the Stars)

10:45AM - 12:15PM
Main Session 6 - Danny Points

FRIDAY, JAN 5

12:30PM
Check out & Load up

ON-SITE INFORMATION

January 2nd at 2:30pm: Volunteer Orientation - This will be in Frisco 3 at the Embassy Suites conference center. This meeting is only for our January 2nd volunteers scheduled to help with check-in, SMC store, and the kickoff dinner on the first day of SMC. (see Embassy Suites map above)

Jan 3rd - 5th: The Citation Room is on the second floor of the Embassy Suites Convention Center. Check out your volunteer schedule (above) for specific directions on what to do and where to go for your shift.

Access to the Conference

Badges will be provided at volunteer orientation or whenever you come to the volunteer room for your first shift of the conference. Badges need to be worn at all times throughout the conference.

Dress code for check-in on 2nd

  • Black SMC long sleeve t-shirt will be handed out at the volunteer orientation meeting.

  • Comfortable shoes (lots of walking may be involved!)

  • Coat/gloves (may be outside)

Personal items

​There is a Volunteer Room (Citation Room) where you can leave your belongings, but it won't be locked, so please avoid bringing valuables.

EMERGENCY MANAGEMENT

 

Emergencies and crises on-site are extremely rare, but here’s what to know to be prepared. 

 

Emergencies may include:

  • Medical emergencies

  • Theft or vandalism 

  • Exhibit crisis (fire, bomb threats, active shooter, etc.) 

  • Local issues with property management or neighboring retailers

 

Emergency procedures:

  • Step 1: In the case of an emergency, please call the EMT or Police on-site. Contact information will be provided to you on January 2nd. 

  • Step 2: Call/text Moe Salas to communicate the situation.

  • Remain calm, use common sense and follow all instructions from emergency response teams. 

  • Get the facts. Be prepared to provide detailed information for StuMo to draft a statement if needed.

 

Professional demeanor:

  • Regardless of circumstances, in every crisis or emergency situation, it’s important that all SMC volunteers and staff demonstrate a sense of compassion and a commitment to safety.

  • Additionally, volunteers and staff should demonstrate empathy for the situation and communicate that action is being taken to contain or resolve the issue.

 

 

HEALTH + SAFETY

The health and safety of all students and staff is a top priority. We will be following recommendations from city and state agencies for our health protocols. If you have a fever or are experiencing symptoms of illness we ask that you do not attend the conference for the well-being of yourself and everyone else in attendance.

Health + Safety
On Site Info

FAQs

Where do I go if I am volunteering on the 2nd?

If you're volunteering on the 2nd for check-in you'll arrive by 2:30pm. You'll park in the Comerica Center parking lot/garage or there is a free option across the street at Haverty's. Refer to the map for Haverty's parking. You'll walk over to the Embassy Suites Convention Center and go to Citation Room (see Embassy Suites map) for the Volunteer Orientation.​

Where do I go if I'm volunteering the 3rd-5th?

Head to the Volunteer Room (Citation Room) on the second floor of the Embassy Suites Convention Center fifteen minutes before your volunteer shift to receive further instructions. The Citation room will also have snacks and water for you throughout the day! If you already know exactly where you will be going and what you will be doing, then feel free to go straight to the location you are serving at!

 

Where do I park?

If you are staying in a hotel nearby, please walk to the convention center. If you are driving in, you can park in Comerica Center parking lot/garage or there is a free option across the street at Haverty's. You may park in the back and side of the building. Please leave the front of the store available for their customers. Refer to the map for Haverty's parking.

 

What meals are provided for staff/volunteers? 

Dinner on the 2nd - Kickoff dinner (pizza)

Lunch on the 4th - Kaleo Interest Lunch (Chick-fil-A)

Can I attend the main sessions?

Yes! We have seats reserved for volunteers in the Suites! See Map.

 

Where are some places to stay in Frisco? 

Hyatt House

Hilton Garden Inn

Drury Hotel & Suites​

Who should I contact when I don’t know what to do?

Refer to the volunteer coordinators at the top of this page and reach out to the volunteer coordinator in charge for the day you have a question about.

FAQs
Meet the SMC Team

MEET THE SMC TEAM

Conference Coordinators

MEET THE CONFERENCE COORDINATORS

Meet the staff who are helping make SMC happen this year! Access their contact information here.

SMC App

THANK YOU

On behalf of the SMC Team, we truly appreciate the time you’re taking to volunteer at our conference, and your eagerness to help make the SMC 2024 a success! 

 

We are excited to see how God uses SMC 2024 to make an impact for His Kingdom!  

 

For additional SMC information, please refer to smcdallas.com or the SMC app.

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